Privacy Policy

This privacy notice sets out how the personal information we collect and process from you when you register your details via our website is stored and used. Please read carefully to understand why data is being collected and what we do with that data. We may change our privacy policy from time to time by amending this page.

DATA CONTROLLER

Sedge Estate Agents Limited

In collecting this information under the rules of GDPR General Data Protection Regulation (More info can be found at https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/) Sedge Estate Agents Ltd hereby notify you that we are your data controller and by Law, are required to provide you with information about ourselves and how we use your information and what rights you have over your data held with ourselves.

ABOUT US

We are Sedge Estate Agents Ltd, Residential Sales & Letting Agent based in Spalding Lincolnshire.

Our Branch Office Address: 17 Winsover Rd, Spalding, PE11 1EG

Main Contact Telephone Number:   Spalding 01775 713888

Main Enquiries Email Address:   [email protected]

If you would like to know more about how we use your information registered, please contact us by post at the above address.

WHAT PERSONAL DATA DOES SEDGE COLLECT?

As you navigate our website www.sedge-homes.com and communicate with us via the contact us or request a valuation form, any of your personal information for example: your name, postal address, email address or telephone number, etc supplied, will only be used to provide a requested service and will not be disclosed to any third party without your permission (eg to our mortgage advisor as requested) or unless we are required to do so by Law.  We may need to collect personal data by law for example to meet Money Laundering Obligations to prevent fraud. We will retain your personal data for different periods depending on the service you have chosen to use us for.  We under the regulatory or statutory duties hold your data for no longer than is necessary by may need to retain it in the event of a legal claim or complaint.

We do not keep your information for any longer than required and will only contact you in regard to services requested or which you have expressed an interest in.  You may request, in writing, at any time a copy of all your personal data we currently hold on you.

Non personal information such as IP Address, pages viewed and files downloaded, during the navigation of our website will only be used to determine how users navigate our website and to help us provide a better user experience.   Your information is anonymous and it does not tell us where you live or who you are, simply which pages within our site you visited and exited and data such as how long spent on a particular page etc.  Purely to help monitor our website usage and adapt to ensure a better experience and improve our service.  This is done through cookies on our website and the use of analytical services such as Google Analytics.  This website may contain links to third party sites that we have no control over.  For more information about cookies please refer to our Cookie Policy.

SECURITY OF YOUR DATA

Your data will be held on secure servers with all reasonable technological and operation measures put in place to safeguard it from unauthorised access.  Where possible any identifiable data will be encrypted or minimised.

YOUR ACCEPTANCE

By using our website www.sedge-homes.com you consent to the collection and use of information by Sedge Estate Agents Ltd in accordance with this Privacy Policy outlined herewith.

ACCESSING YOUR DATA & YOUR PERSONAL INFORMATION RIGHTS

By law, you can request from us any information we hold about you and ask us to correct it or indeed delete it completely under the GDPR ‘right to be forgotten’ regulation.  Please make contact to discuss this in more detail by any of the above contact details outlined.

You have the following rights as a user:  Right to be informed about our collection and use of personal data, right to access your personal information held by us, right to correct your personal data held, right to apply in writing to ask us to delete all your personal information currently held with ourselves, right to report to a supervisory authority about the use of your personal information.

YOUR RIGHT TO COMPLAIN

Any complaint about our use of your information you have the right to lodge a complaint with the Information Commissioner’s Office via website link:  https://ico.org.uk/make-a-complaint/

INDEMNITY

You acknowledge that you are solely responsible for the use in which you put this website www.sedge-homes.com and all the information you obtain from it.  All conditions, warranties or terms and representations are hereby excluded to the fullest extent permitted by Law.  All contributors and including ourselves to this website hereby disclaim to the fullest extent permitted by law all liability for any loss or damage including any consequential or indirect loss or damage incurred by you, whether arising in tort, contract or otherwise, and arising out of or in relation to or in connection with your access to, or use of, or inability to use this website.

COPYRIGHT

The copyright of all text and images within this website wholly belongs to us and you may not reproduce or make a permanent copy of this web site in any form nor copy into another website.  You may however copy, download or print off for your own personal use to your own computer for non-commercial use.

You may not link to our website www.sedge-homes.com or frame it without express consent from ourselves Sedge Estate Agents Ltd Spalding.

PRIVACY POLICY REVIEW

We last updated our privacy policy and reviewed on the 6th April 2020 and will continue to keep our policies updated and under review.  If you would like a copy of our latest Privacy Policy or any of our T&Cs, please apply in writing to The Director, Sedge Estate Agents Ltd, 17 Winsover Rd Spalding Lincolnshire PE11 1EG.

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